AI at OttoCall
Every call, chat and WhatsApp message — supercharged by AI.
A unified AI layer across voice, WhatsApp, SMS and video. Deploy autonomous agents, help human reps close faster, and understand every conversation without listening to a single recording.
Four AI pillars, one platform
AI Voice Agents
24/7 receptionists, SDRs and support agents that answer, qualify, book and route — sub-second latency in 30+ languages.
Learn moreWhatsApp & Chat AI
AI chatbots on WhatsApp, web chat and SMS with your brand tone, product catalog and calendar built in.
Learn moreAgent Copilot
Real-time whisper coaching, next-best-action, live transcription and one-click summaries during every call.
Learn moreConversation Intelligence
Automatic call scoring, topic detection, sentiment tracking and coaching insights across 100% of interactions.
Learn moreWhat the AI actually does
Answers instantly
Picks up on ring one, day or night, in the caller's language.
Qualifies & books
Asks the right questions, checks calendars, books appointments.
Speaks 30+ languages
English, Arabic, Hindi, Spanish, Mandarin, French and more — auto-detected.
Scores every call
Automatic QA, sentiment, topics and outcomes — no human review needed.
Coaches reps live
Whisper prompts, objection handling and next-best-action while the call is happening.
Stays compliant
PII redaction, consent detection, HIPAA & PCI safe by default.
Enterprise-grade AI, without the risk
- Your data is never used to train foundation models
- SOC 2 Type II, GDPR, HIPAA-ready
- Regional data residency (US, EU, UAE, India)
- Human-in-the-loop escalation always available
- Full audit trail of every AI decision
- Guardrails, refusal rules and topic allow-lists
- Bring your own model (OpenAI, Anthropic, Google)
- PII redaction before storage and analytics
Frequently asked questions
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