Contact center
Everything your agents need. Nothing they don't.
Faster answers, cleaner routing and cleaner analytics — so your team spends less time on the phone and more time closing.
IVR & call flows
Visual editor for multi-language menus, business hours and routing.
Queues & skills
Unlimited queues with skill- and priority-based routing.
Live dashboards
Real-time metrics on wait time, SLAs, agents and abandonment.
Recording & transcripts
Configurable recording with consent controls and retention.
Whisper & barge-in
Coach agents in real time on live calls.
CRM screen-pops
Show caller history and context the moment the call rings.
Inbound
Queues, IVR, skill-based routing, callback offers, hold music and post-call surveys.
- Real-time metrics
- CRM integration
- Recording controls
Outbound
Click-to-call, preview and progressive dialing, call disposition tags and reporting.
- Real-time metrics
- CRM integration
- Recording controls
Supervisor
Live wallboards, whisper/monitor/barge, recording review and agent scoring.
- Real-time metrics
- CRM integration
- Recording controls
Frequently asked questions
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