Integration
Freshdesk integration
Connect OttoCall with Freshdesk to sync contacts, log activity, and automate workflows.
Contact sync
Two-way sync of contacts and companies between OttoCall and Freshdesk.
Activity logging
Every call, SMS, and voicemail logged to the matching Freshdesk record with recording and transcript links.
Click to call
Dial any phone number in Freshdesk with one click using the OttoCall browser extension.
Automated workflows
Trigger Freshdesk automations when calls end, missed calls come in, or new numbers are added.
What you get
- One-click install from the OttoCall admin console
- No middleware, no Zapier tax
- Real-time sync with sub-second latency
- Field mapping and filters fully configurable
- Available on Business and Enterprise plans
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