Report
WhatsApp Commerce Report 2026
How 1.2 billion WhatsApp shoppers are rewriting e-commerce — with conversion, AOV, and retention benchmarks by region.
What you get
- 3.4x higher conversion vs email
- AOV up 41% with conversational upsell
- Cart-recovery lifts of 27% on average
- Post-purchase CSAT jumps 22 points
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