Staffing and recruitment
Keep candidate and client calls on company numbers.
For staffing firms and recruitment agencies whose recruiters spend the day calling candidates and hiring managers. Give every recruiter a business number on their phone, keep conversations when people move desks, and see call activity by team.
No credit card. A person reviews your request and emails you to confirm numbers and next steps.
What gets hard
Relationships live in recruiters' personal phones.
Candidates save the wrong number
When recruiters use personal mobiles, candidates and clients keep calling them after they leave, and the agency loses the relationship.
Missed calls lose placements
A candidate calling back between interviews gets voicemail. Without a shared fallback, nobody else on the desk knows they called.
Activity is hard to see
Managers track calls per recruiter in spreadsheets, if at all, so coaching and desk planning rely on guesswork.
How OttoCall fits
Business numbers that stay with the agency.
A business number per recruiter
Each recruiter calls and texts from a company number in the app on desktop, web or mobile. Availability is confirmed per country and number type.
Click-to-call
Start calls from the app instead of dialing by hand, and keep the call history with the company account.
SMS on supported numbers
Confirm interview times and send reminders from the business number where SMS is supported for that number type.
Desk queues and fallbacks
Route a desk's main number to available recruiters, with voicemail to the group when nobody can answer.
Recording with consent prompts
Configurable call recording and consent prompts help with training and with checking what was agreed on a call.
Reporting by team
Call analytics show volume and missed calls by user and queue, to support coaching and planning.
Which features, countries and number types apply to your plan is confirmed with you in writing before purchase. No CRM, helpdesk or other software integration is promised on this page — ask about the tools you use and we tell you honestly what is possible.
Implementation path
Move recruiters over without losing contacts.
- Step 1
List desks and numbers
Note each desk, the recruiters on it, the countries you hire in and any numbers you want to keep.
- Step 2
Confirm numbers and texting
We confirm number availability, porting and where SMS is supported, in writing, before purchase.
- Step 3
Pilot one desk
Run the 15-day trial with one desk. Check calling, texting, voicemail and reporting with real candidate outreach.
- Step 4
Roll out and update signatures
Add the other desks, then update job adverts, email signatures and profiles with the business numbers.
Clear boundaries, agreed before you buy.
We would rather answer hard questions in writing than promise something on a web page. OttoCall publishes no certifications, uptime guarantee or customer testimonials here.
OttoCall confirms in writing
- Which countries and number types recruiters can use
- Where SMS is supported for those numbers
- Porting eligibility for numbers you keep
- Price per user and any number or calling charges
You confirm on your side
- Consent rules for calling and texting candidates in each country
- Call-recording notice and consent requirements
- Data-protection obligations for candidate information
OttoCall does not provide legal advice or regulatory assurances.
Frequently asked questions
Try OttoCall with your team for 15 days.
No credit card required. We set up your trial with you.